Snaphire It Services, operating with the brand Cloud9Retail (“We” or “Us”), respects the privacy concerns of our website users and customers and has established this Privacy Policy to explain how we collect, use, and protect your information. This Privacy Policy applies only to communications in India for the website located at www.cloud9retail.com  (the “Website” or “site”). While our trademark may appear on other websites, those websites are governed by their own privacy policies and not by this document.

Our Commitment to Privacy& Personally Identifiable Information

We collect personally identifiable information only when voluntarily provided by you, such as through account registration, product purchases, or social media integration. This information may include your name, email, address, phone number, date of birth, payment details, and other contact information. Content shared publicly may be visible to others and is beyond the scope of our privacy safeguards.

Non-Personally Identifiable Information

We may automatically collect non-personally identifiable information such as browser type, device data, IP address, usage patterns, and other analytics. These are used to optimize website performance and user experience.

Cookies

We use cookies and similar technologies to collect session data, customize content, and track website usage. You may manage cookies through your browser settings, though disabling them might limit certain functionalities.

Tracking Links and Clickstream Data

We monitor link activity and clickstream patterns to understand user behavior and personalize our offerings. This data is collected anonymously unless otherwise stated.

Information Usage

Your personally identifiable information is used to provide services, process transactions, respond to inquiries, and send marketing communications (if opted in). We may share it with authorized vendors for these purposes but not for third-party promotions.

Interest-Based Advertising

We or our partners may use non-personally identifiable data for tailored advertising on this or other websites. This includes behavioral advertising using anonymous data.

Governing Law and Jurisdiction

We follow industry-standard encryption practices to safeguard your data. Despite our best efforts, no online transmission is 100% secure. Use of the Website is governed by the laws of India and subject to the jurisdiction of the courts in Indore.

Protection for Children

We do not knowingly collect data from individuals under 18. If such data is inadvertently collected, we will delete it promptly.

Changes to this Privacy Policy

We reserve the right to amend this policy at any time. Material changes will be posted, and where required, your consent will be sought.

Data Retention

We retain information as long as necessary for business or legal reasons, and continue to use anonymized data for analytical purposes.

Opt-Out Process

You may manage your cookie preferences via your browser. Email communication preferences can be changed via unsubscribe links provided.

Links to Third-Party Sites andSocial Media Platforms

We are not responsible for the privacy practices of third-party sites linked through our Website. Interactions on social media platforms are governed by those platforms’ respective policies.

Communications with Cloud9Retail

By providing your email, you consent to receive relevant communications from us. You may opt out via unsubscribe options at any time.

Information Storage

Our servers are located in India. By using the Website, you consent to your data being processed and stored in India, subject to this Privacy Policy.

Addressing Questions, Concerns and Complaints

For any questions or requests regarding your personal information, you may contact us at:

Email: snaphireitservices@gmail.com
Address: Snaphire It Services
A-54 Scheme No. 78, New Loha Mandi, Indore, Madhya Pradesh – 452014